Frequently Asked Questions

Ordering And Shipping.

Returns And Refunds

Payments

Ordering And Shipping


Why Can't I See Sizes Available? Where Is The Size Chart?
You can see the size options available after choosing a color option as all colors may not have all sizes available. For size chart click on the link "Click Here To See Size Chart" next to size options, or simply scroll down the page and check size in the description tab.
What is the material of this product?
Simply scroll down the page and material in the description tab of the product.
How Do I Place An Order?
Please Choose Color And Size Of The Product You Want To Order. Click On "Add To Cart" And Follow The Instructions.
What Is Your Shipping Policy?
Shipping cost is included in the prices mentioned, we have different shipping options to provide the fastest delivery to our customers.
Where Do You Provide Cod?
We currently provide COD in all major towns and cities accross India. You Can Check Your Pincode On Any Product Page.
Do You Charge Extra For Cod And Shipping?
Prices mentioned on the website are inclusive of all shipping charges and Taxes.
When Will My Order Be Delivered?
Please check Delivery Times mentioned with each product.These times are indicative of the time it will take for the product to arrive at your doorstep under normal circumstances. In case of natural calamities or unfavourable conditions, the delivery may be delayed.
How Do I Track My Order?
You can track your order by logging in to your account. In case you have not created an account, please go to following link:http://fashionscrapbook.com/sales/guest/form/

Returns And Refunds


How Do I Return A Product?
You Can Easily Notify Us That You Wish To Return A Product. Just Go To "My Account" And Click On "My Returns". There You Will See A Drop Down List With Your Previous Orders. Choose The Order You Wish To Return And Follow The Instructions. Or You Can Simply Go To Order And Return
What Can I Return?
You can return products bought on FashionScrapbook.com within 15 days after delivery except Lingerie
What Is Your Return policy?

You can check return policy here: http://www.fashionscrapbook.com/returnpolicy.html

How Much Time Does It Take To Refund An Order?
Once the return is accepted, your amount will be refunded/credited .It will take 15 working days to process the refund after the article is received.

Payments


What Payment Options Are Available And Are They Safe?
We provide options such as Credit Card(All VISA,American Express,Diners Club, JCB), All Major Debit Cards,Internet Banking,Mobile Banking,Cash Cards and Cash on Delivery.We have with us the No. 1 payment system in India, CCAVENUE and the No. 1 payment system in the world PAYPAL, your payments are 100% secure.In case of any technical glitch, call us on 9930818168 and we will refund your money in full amount.
Credits : Parsys Media